Please telephone 01702 420642 after midday to obtain details of your test results (e.g. blood, urine, x-ray), or visit the Practice.
To ensure confidentiality and security, test results will only be given to the patient direct and not to relatives or friends, unless alternative arrangements have been agreed in writing.
We will, of course, make every effort to contact you should your returned result need urgent action. However, it is your responsibility in all cases to find out the result of your test.
Doctor Ng checks the results before our Reception Staff are able to give any information to you. Our Reception Staff will only be able to state that the result is normal or that you will have to see the doctor.
Please do not expect our Reception Staff to relay any other information regarding the test results.
If the doctor needs to speak to your personally, our Reception Staff will suggest the best possible time to ring, so as to avoid interruptions during the surgeries, which is upsetting for both the doctor and our patients.