Scott Park Surgery has moved to a new clinical system. Please contact reception for your new login details.
We anticipate the changeover to progress smoothly but may experience some initial "teething problems" which we endeavour to resolve as quickly as we are able.
We would, respectfully request your patience and understanding during this time.
All our regular weekday surgeries are by appointment only.
Please see our Reception Staff or telephone the Practice during opening hours on 01702 420642 to arrange an appointment to see the doctor or nurse.
Doctor's appointments are also bookable online provided you have signed up for the online service with the Practice.
Download Application form for online access (.pdf)
Download the Consent to proxy access to GP online services (.pdf)
Download our Text Messaging Reminder Service Form (.pdf)
The doctor will try their best to give enough time to each patient but if, for example, two members of one family try to be seen in a single appointment, other patients will be kept waiting. So please make an appointment for each person wishing to be seen.
If you think that your problem may take an unusually long time, please inform our Reception Staff so that allowances can be made for this.
We offer additional appointments on Monday evening between 6.30 and 7.10pm (extended hours). These appointments MUST be booked in advance as telephone access will not be available during these times.
You can pre-book a routine appointment in person or via telephone; up to six weeks in advance.
If no appointments are available and you have an urgent medical problem that you feel needs attention on the same day, please explain this to our Reception Staff who will be happy to speak to or leave a message for the doctor to deal with such urgent requests.
When you call, our Reception Staff will take your name and telephone number and either advise you to ring back or the doctor will telephone you back as soon as possible.
If the doctor thinks you need to be seen, you will usually be offered an appointment that day. Please note that this service is not available during the additional appointment times specified above.
If you are unable to keep your appointment, please let us know as soon as possible so that we can allocate it to someone else.
You can cancel your appointment in person, at the Surgery or via the Surgery’s website if you have registered with the Practice for Systmonline (an online service).